Question 1

How do I register to bid at Chesterfield Auctions?

Accepted Answer

Visit our website and click Register to create a free account. You will need to provide your name, email address, and contact details. Once registered, you can browse all auctions and place bids online from any device.

Question 2

Can I bid online at Chesterfield Auctions?

Accepted Answer

Yes! We offer full online bidding through our website powered by BidSpirit. You can browse catalogues, place bids before and during the auction, and track your lots in real time from any device — desktop, tablet, or mobile.

Question 3

How do I consign items for auction at Chesterfield Auctions?

Accepted Answer

If you have items you would like to sell at auction, please contact us on 01246 236155 or email kevanweston@hotmail.co.uk. We offer free valuations and can advise on the best way to sell your items, whether antiques, collectables, art, jewellery, or furniture.

Question 4

What is the buyer's premium at Chesterfield Auctions?

Accepted Answer

A buyer's premium of 22% is added to the hammer price of each lot. This is a standard industry charge. Please check the specific auction terms and conditions for the exact rate, as it may vary between different sales.

Question 5

How do I pay for items I have won at Chesterfield Auctions?

Accepted Answer

Payment is required within 5 working days of the auction. We accept bank transfer, debit cards, and credit cards. Full payment instructions will be sent to your registered email address after the auction ends.

Question 6

Can I view items before the auction?

Accepted Answer

Yes, we hold viewing days before each auction at our premises at 24 Ruston Close, Chesterfield, Derbyshire, S40 4RY. Check the auction details on our website for specific viewing times and dates. You are welcome to inspect any lots in person before bidding.

Question 7

How do I collect items after the auction?

Accepted Answer

Items can be collected from our saleroom at 24 Ruston Close, Chesterfield, Derbyshire, S40 4RY during published collection times. We can also arrange delivery or shipping for an additional charge. Please contact us on 01246 236155 to discuss collection and delivery options.

Question 8

What types of items does Chesterfield Auctions sell?

Accepted Answer

We auction a wide variety of items including antiques, collectables, fine art, jewellery, silver, ceramics, furniture, books, militaria, coins, toys, and general household goods. Browse our upcoming auctions to see the full catalogue of available lots.

Question 9

Where is Chesterfield Auctions located?

Accepted Answer

Chesterfield Auctions is located at 24 Ruston Close, Chesterfield, Derbyshire, S40 4RY, United Kingdom. We are easily accessible from the A61 and close to Chesterfield town centre. Free on-street parking is available nearby.

Question 10

How often does Chesterfield Auctions hold sales?

Accepted Answer

We hold regular auction sales throughout the year, including specialist sales for antiques, collectables, and fine art. Check our website for the latest auction calendar with dates, viewing times, and catalogues for all upcoming sales.

Question 11

Can I leave an absentee bid or commission bid?

Accepted Answer

Yes, you can leave absentee bids (also known as commission bids) through our online bidding platform before the auction starts. Simply register, find the lot you are interested in, and enter your maximum bid. The system will bid on your behalf up to your maximum.

Question 12

What happens if I win a lot but cannot collect it?

Accepted Answer

If you cannot collect in person, we can arrange professional packing and shipping through our courier partners. Alternatively, you may authorise a third party to collect on your behalf. Please contact us to discuss delivery options and costs.

Question 13

Are there any additional charges beyond the hammer price?

Accepted Answer

In addition to the hammer price, a buyer's premium of 22% is charged. VAT may also apply to certain lots as indicated in the catalogue. Online bidding may carry a small additional surcharge. Full details are in the auction terms and conditions.

Question 14

How do I get a valuation for my items?

Accepted Answer

We offer free, no-obligation valuations. You can bring items to our saleroom at 24 Ruston Close, Chesterfield, send photographs by email to kevanweston@hotmail.co.uk, or call us on 01246 236155. We will advise on estimated values and the best sale format.

Question 15

Can I sell a house clearance or estate through Chesterfield Auctions?

Accepted Answer

Yes, we regularly handle house clearances and estate sales. We can visit your property to assess the contents and advise on the best approach. Contact us on 01246 236155 to arrange a home visit or discuss your requirements.

Question 16

What is the difference between an estimate and a reserve?

Accepted Answer

An estimate is the auctioneer's guide to what a lot might sell for, shown as a price range in the catalogue. A reserve is the minimum price the seller will accept; lots will not sell below this figure. Reserves are confidential and typically set at or below the low estimate.

Question 17

How do I know if my bid has been successful?

Accepted Answer

If you bid online, you will receive an email notification after the auction confirming which lots you have won. You can also check your account on our website to see your bidding history and won lots. Payment instructions will be included in the notification.

Question 18

Does Chesterfield Auctions accept items from outside Derbyshire?

Accepted Answer

Yes, we accept consignments from across the UK. We regularly receive items from Sheffield, Nottingham, Derby, Mansfield, and further afield. For large collections or valuable items, we can arrange collection from your premises.

Question 19

What are your opening hours?

Accepted Answer

Our saleroom at 24 Ruston Close, Chesterfield is open Monday to Friday 9am to 5pm, and Saturday 9am to 1pm. Viewing times before auctions may differ — please check the specific auction details on our website for exact viewing hours.

Question 20

Is there a minimum value for items consigned to auction?

Accepted Answer

We welcome items of all values. While there is no strict minimum, we recommend that individual items have an estimated value of at least £20 to cover auction costs. For collections and house clearances, we can advise on the best approach regardless of individual item values.

Question 21

How long does it take to receive payment after my item sells?

Accepted Answer

Sellers typically receive payment within 21-28 working days after the auction, once the buyer has paid and any clearance periods have passed. Payment is made by bank transfer. You will receive a settlement statement detailing the sale price, commission, and net proceeds.

Question 22

Can I bid by telephone at Chesterfield Auctions?

Accepted Answer

Telephone bidding may be available for higher-value lots by prior arrangement. Please contact us at least 24 hours before the auction to arrange telephone bidding. This service is subject to availability and staff resources on the day.

Contact us in any way convenient for you and we will answer all your questions.

Contact us in any way convenient for you
and we will answer all your questions.